CLEARWATER, Florida., February 14, 2022 /PRNewswire-PRWeb/ — Supply chain execution system software developer Datex has announced that longtime industry veteran Michael Parmet joined the company as Chief Customer Officer. Parmett will oversee and collaborate with the Account Management, Customer Retention/Technical Support, and Customer Success teams.
Michael Parmet brings over 20 years of experience in supply chain execution software, most recently as Global Vice President of Customer Success at Locus. Having held leadership roles in a variety of disciplines, including sales, operations, account management/customer success, and strategic alliances, Parmett will bring a fresh perspective and wealth of experience to bolster the exceptional customer service provided by Datex.
Parmett has led strategic account management efforts for companies such as Manhattan Associates, HighJump Software (now part of Körber), IQN/Beeline and McHugh Software (now part of Blue Yonder) and co-founded and chaired TrigPoint Solutions, a technology company. providing asset management business intelligence solutions.
Datex recently announced an additional change to the leadership of its organization:
As Chief Operating Officer, Margaret Callaghy will continue its exceptional leadership in customer engagement by exclusively managing and working jointly with implementation and project management teams. Callaghy started at Datex in January 2017 and created the Project Management Office (PMO), where she introduced best practices from the Project Management Institute (PMI) for implementation and improvement projects. In April 2020, Callaghy embraced the role of Chief Customer Officer to focus on improving Datex’s internal resources and processes to closely align with customer goals. The move to COO will allow Callaghy to focus on improving techniques and delivery methods.
About Datex
In business for over 40 years, Datex provides industry-leading technology solutions for supply chain operations, including warehouse management software, mobile computers and printers, as well as EDI and integration services. . Renowned for its exceptional customer service, Datex specializes in providing white glove concierge services to its customers. For more information about Datex software, hardware and managed services, please visit the Datex website http://www.datexcorp.com.
Media Contact
Laura OlsonDatex, 727-400-3641, lolson@datexcorp.com
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